For any questions or technical issues, please send an email to Deeno after-sales or contact the E-chat customer service on the official website. After-sales email address. (Europe) (Asia-Pacific) (United States and Africa)


Company Adress: Room 202, Building A, Ganghongji High-tech Intelligent Industrial Park, No. 1008, Songbai Road, Sunshine Community, Xili Street, Nanshan District, Shenzhen

*Please note that this address is not a return address.If you wanted to return,please contact

We highly recommend contact us by email.

Service Time: Monday through Friday: 9:30 am - 18:30 pm (UTC+8)

We offer multiple payment methods, credit card and PayPal

( For fastest service and help resolving order issues please contact us with our emails. )

Strive to do better, your satisfaction is our goal.